Salesforce Platform Services

Core Platform Services

Salesforce’s Core Platform Services empower developers and admins to build powerful, scalable applications. With App Builder, users can create custom apps using intuitive drag-and-drop tools. Lightning Components offer reusable building blocks for dynamic user interfaces, while Apex provides a robust programming language for executing complex business logic. Visualforce allows for the creation of highly customized UIs, and Object & Data Modeling tools help structure data effectively by defining objects, fields, and relationships.

Integration Services

Salesforce excels in integration with a wide array of services. Salesforce APIs like REST, SOAP, and Bulk enable smooth data exchange with external systems. Platform Events provide real-time communication through an event-driven model. For declarative integration, External Services simplify connecting to third-party APIs. MuleSoft further extends integration capabilities with powerful tools for API design, management, and orchestration.

AI & Automation

Leverage the power of automation and artificial intelligence with Salesforce’s AI & Automation tools. Einstein AI enhances decision-making with predictive insights and recommendations. Flow Builder enables users to automate business processes without writing code, while Einstein Bots handle customer interactions, improving service efficiency and user experience through intelligent chat automation.

Security & Identity

Security is at the core of Salesforce. Salesforce Shield offers advanced protections like field audit trails, data encryption, and event monitoring. Identity Services enable secure authentication with features like single sign-on (SSO), multi-factor authentication (MFA), and OAuth. Role-Based Access Control ensures users have the right level of access via profiles, permission sets, and sharing rules.

Analytics & Reporting

Gain deep business insights through Salesforce’s powerful analytics tools. Reports & Dashboards allow users to create customizable data visualizations for everyday decision-making. For more advanced analytics, Einstein Analytics (Tableau CRM) delivers AI-driven insights that help uncover trends, forecast outcomes, and drive smarter strategies.

Mobile & Deployment

Build and launch apps that go anywhere your business does. The Salesforce Mobile SDK helps create robust mobile applications, while Heroku offers a flexible platform for deploying external apps in various programming languages. Access thousands of ready-to-use solutions through the AppExchange marketplace, speeding up development and extending functionality.

DevOps & Management

Manage your application lifecycle efficiently with Salesforce DevOps tools. Salesforce DX enhances the developer experience through features like version control, continuous integration/deployment (CI/CD), and source-driven development. Use Sandbox & Environments to test and validate changes before production. Change Sets simplify metadata deployment across Salesforce orgs, ensuring smooth transitions between development stages.